We do not accept any form of insurance. You will pay Open Hands DPC directly for services received from Dr Kelli. However, if your insurance carrier allows and you prefer to use such coverage for things like labs, we will gladly provide an order for you to get completed at the facility of your choosing.

We have also worked to secure low cost options for imaging through local private imaging centers. Please read our Insurance Breakdown for a deeper explanation.

Bottom line - Although we do not accept any form of insurance, we strive to keep costs low and often help our patients find the cheapest way to get the best care.

Of note, at this time KY Medicaid recipients are not legally allowed to directly contract with their physician. Therefore, if you have Medicaid in the state of KY at this time we are not able to care for you.

Dr. Kelli Keller, D.O. is the Board Certified Family Physician that you will speak with and see for your care. You can learn more about her on our About page.

For Primary Care Services, yes.

Find Non-Member Services here.

Although we initially offered “Services As Needed” and “Membership” status, we have grown and found that in order to keep a high standard of care, including timely scheduling, the predictability of membership is necessary.

By creating membership tiers, we can offer quality care in a sustainable manner. You can choose from $0.50 - $2 per day for the basics you need. Then, if those needs change you can add services at cost or change your membership level.

Since a DPC is not a form of insurance, we do not charge you until the end of the month for membership fees.

You will be set up on a Direct Withdraw from your bank account to streamline the payment process and save you on late fees.

PayPal and Venmo are options for payment as well; however, since reminders are often required an extra $5 late fee will be charged for every week the payment is past due.

Payment for Additional Services purchased beyond those covered in your membership will be required at the time of service and can be paid by cash (exact change), check (returned checks will add a $20 fee), PayPal or Venmo.

DPC stands for Direct Primary Care. This is medical care where you pay directly for your care.

The common form of care in today’s medical world is third-party-payer insurance. DPC removes the middle man and gives you more control on the decisions made for your health.

As a Family Physician, Dr. Kelli welcomes people of all ages from 1 week old and up.

D.O. is the abbreviation for Doctor of Osteopathy. Like their allopathic (M.D.) colleagues, D.O.s are fully licensed physicians that have completed 4 years of medical school and at least 3 years of residency. As of July 1, 2020, D.O. and M.D. physician residency programs are even overseen by the same accreditation body.

Traditionally, osteopathy trains physicians to consider the whole person rather than just addressing symptoms. However, in today’s world any well trained physician is taught this importance. Practically speaking, the in depth musculoskeletal training Dr. Keller received in addition to a holistic approach to health and wellness, provides her with the expertise needed to offer treatment and prevention plans to her patients that go beyond medication alone. Through manual manipulation (OMT), common aches and pains can often be addressed without the need of long term medication or pharmaceuticals at all!

Click here to learn more about Dr. Keller!

Click here to learn more about OMT and Osteopathy.

One of the best parts of having a physician that knows you and can spend more time with you is often requiring less time traveling between specialists. However, when it is necessary, we will work with you to find a capable specialist that fits your medical and financial needs - whether you have insurance or not.

In order to best serve you, keeping clear and efficient records is a MUST. We use an encrypted cloud storage with back up physical hard-drive to make sure your healthcare is well documented, safe and easily accessible. Learn more here.

As an evidence based part of preventive care, vaccines are proven to keep each of us and our world as a whole less susceptible to serious illnesses. In today’s world we have access to unprecedented amounts of information. This often leads to questions, concerns and even fears. Here at Open Hands DPC, we will see patients regardless of their vaccine status as we continue to strive to keep a healthy line of communication open and respectful toward your lifestyle choices.

Click HERE for an overview of the diseases and vaccines that are intended to address them along with the risks of each.

At this time, our DPC is not able to affordably provide vaccinations. However, your local health department is a great source for affordable access to most of the recommended vaccines. Others are often available through local pharmacies. We will gladly work with you to help find the best solution for you and your loved ones’ vaccination needs

With more personalized care and the needed time to work together to keep you as healthy as possible, you are less likely to require hospitalization for chronic illnesses. Yet, if an emergency arises, viable options are available. The specific answer to this question is rooted in your particular third-party medical coverage or lack thereof.

At this time, Open Hands DPC is not offering hospital care. Should the need for hospitalization arise, providing our clinic name and number upon admission or presentation to the emergency room will help facilitate open communication between the emergency room and hospital providers and your physician.

Generally speaking, the DPC model works well for individuals and families that:

• continue to use a low premium/high deductible insurance plan - Low premium/high deductible (sometimes called catastrophic coverage) allows the low cost of the DPC to keep your anticipated medical expenses low and without surprises - while saving back for “rainy days”. Then, if life throws a curve ball and hospitalization, surgery or other high cost medical event happens you will have saved money to put towards covering the higher deductible (that will only be needed if such an emergency were to happen).

• have a form of cost sharing plan - Cost sharing plans most often operate on a per medical event basis including hospitalizations.

• would otherwise be self-pay regardless of where they seek care. Often discounts are available to those in a self-pay situation when discussed with the hospital directly

In each scenario, if no emergency befalls, then you will simply have saved that money. We encourage you to explore your options and see how you can use your hard earned money best to care for and protect yourself and loved ones!

The DPC model can make your regular medical costs cheaper and more predictable - leading to more financial freedom and independence no matter if you are self-employed, without insurance or on the plan of a third party payer. Typical insurance requires an expensive monthly premium followed by copays that are often comparable to our DPC monthly fee. These same copays do not count toward the deductible and then typically continue to be required once deductible amounts are met. Additionally, a “max out of pocket” must usually be reached before insurance payment covers 100%. Therefore, you may find that a less expensive traditional plan (low premium/high deductible to be used in case of emergencies) is more desirable for you and your family when you have reliable, regular medical care through our DPC.

Even if you just need our services every once in a while for acute illnesses, our prices and accessibility give you the ability to be seen - and get a doctor’s note if needed - when you feel too sick to get out, can’t get in to be seen at your regular facility, are visiting Kentucky and your out-of-state insurance will not cover or is not accepted close to where you are. This is why we opted to offer tiers of membership and non-membership consultations - it gives YOU MORE OPTIONS and CONTROL of YOUR HEALTHCARE.

If you are self-employed or currently without insurance, our low cost cash pay model allows you to avoid hidden fees for services or labs.

If you are an employer and looking to keep your employees by offering a medical perk without traditional insurance, give us a call to see how our model could keep your company healthy for less.